Application subscriptions and user access

The Applications section of Customer admin is where you review your subscriptions to Solargis applications, enable your users to work in them, and keep track of your Solargis units (SGU).

For the other administration areas, see Account user management, Integrations, API subscriptions, and Orders and payments, or return to Company account management for an overview.

Prerequisites

• An active Solargis Evaluate account.

• Admin rights, for editing purposes.

Opening the company admin

You can access the company admin from the Dashboard or by clicking your name icon and selecting Company admin.  

Managing subscriptions to Solargis applications

Information about your subscriptions to Solargis applications is provided in the Applications section of the customer admin.

Visit this section if you want to check:

• your Solargis application subscriptions, their status and periods,

• Prospect usage history or Evaluate SGU transactions,

• current subscription plan and its validity dates,

• user devices registered with Analyst subscription,

• or enable/disable the user’s access to applications.

Every application has its dedicated section where you can manage its subscription, and they are located under the Applications category.

Prospect subscription

The Prospect subscription page provides the following:

• The General section, where you can see your current Prospect subscription status, its validity, and the number of active projects and users.

• The Users section, where you can manage user’s access to the application.

• The Usage section, where you can track the usage of the Prospect application by your users. Here, you can see how many projects are currently activated by your users and the number of projects that have been activated by them in the past.

If you do not have an active Prospect account, the details page will be empty. Instead, you will see an information banner offering you the option to purchase the Prospect subscription. Learn more about how to purchase a Prospect application subscription via your Solargis account.

Prospect usage tracking

You can track the usage of the Prospect application in the Usage section. Here, you can see how many projects are currently activated for each user and the number of projects that have been activated for the user previously.

Evaluate subscription

The Evaluate subscriptions page offers the following:

• The Current period section, providing information about your subscription type and its duration, access status, subscription plan details, SGU rate, and access to the SGU transaction history.

• Wallet, where you can see your current SGU value, purchase more SGU, and view previous SGU transactions. You can learn how to top up SGU in the Evaluate subscription and SGU guide.

• The Users section, where you can manage user’s access to the application.

Additionally, use the three-dot activity history menu to examine:

• Period details - will show your Evaluate subscription overview with details such as validity dates, maximum allowed project size, or number of available simulations. You can contact the sales team and request upgrades directly from the dialog.

• Subscription history - shows your account’s subscription history.

• Usage history - opens a new window with the account usage history, providing information such as the number of SGU spent per action, the user executing the action, or the date of execution.

1. Select the SGU amount in the first step.

2. Choose the payment method (card or bank transfer)

3. Review the purchase summary, agree to the terms using the checkbox at the bottom left, and confirm the purchase using the “Create order and pay now” button.

Note: For card payment method, you will be redirected to the card payment wizard.

Tip: If you want to amend any details for the previous steps, use the “Back” button to return to the required step.

Solargis units (SGU)

Solargis units (SGU) is a form of credit you can use to spend on services such as activating your Evaluate projects or purchasing simulations. They are allocated to your account based on your purchased plan.

To view your current SGU balance:

1. Navigate to the Account admin/Applications/Evaluate subscriptions page.

2. Your SGU balance is displayed in the Wallet tab.

3. Click "See transactions" to view the account's detailed SGU transactions history.

More details on how the SGU are spent and how the costs are calculated are provided in the Evaluate subscription guide. To learn how to top up your SGU, see Solargis Store.

Evaluate SGU transactions

You can access and review your SGU transaction history using the “See transactions” link next to the “Top up” button in the Wallet tab. The transaction history will open in a new pop-up, where you can take advantage of available filters to filter the transactions or download the results as an .xlsx file.

Analyst subscription

Analyst subscriptions page offers the following:

• General section, where you can see your current subscription details such as duration, number of active users, and various usage limits.

• Users section, where all users registered with Analyst are listed. You can directly activate/deactivate user’s Analyst access here using the access slider.

• Devices section, where you can see devices that users from your company use.

Enabling/disabling user access to an application

You can manage user’s access to Prospect or Evaluate in the respective Users section. The number of users you can enable for an application is given by your subscription type.

To enable/disable a user’s access:

1. Enable/disable the user's access using the toggle next to his name under the respective application.

2. Click the “Save” button to save the changes.

Important: Depending on your subscription, there might be a limited amount of users you can enable for an application. If you want to increase the number of users, please contact your account manager to discuss options to increase your allowance.