Solargis store

The purchase and renewal steps are the same for both applications. Only the plans, prices, and a few exceptions differ — see Plans by application.

Prerequisites

• Admin access to your Solargis account.

• Self-service purchasing enabled for your company account.

• For an SGU top up: an active Solargis Evaluate Utility scale subscription.

Plans by application

Solargis Prospect

• Plans: Basic and Professional are available in the store. You can upgrade to a higher plan when renewing.

• Enterprise: not sold or renewed in the store. Use “Contact us” on the plan selection page, or contact our sales team or your Solargis account manager.

• Quote: use “Request a quote” on the plan selection page if you need a quote before buying.

Solargis Evaluate

• Plans: Utility scale tier only — Start, Plan 2.4, and Plan 3.6. When renewing, you also see your current higher Utility scale plan.

• Custom plan: use “Contact us” on the plan selection page to request an individual offer.

• SGU are bought separately — see Topping up Solargis Evaluate SGU. More in Evaluate subscription and access status.

Buying a new subscription

1. In your account dashboard, click the Solargis Prospect or Solargis Evaluate tile.

2. Click “Subscribe now”. You can also start from the application's page in account administration or from an in-app prompt.

Example: Solargis Prospect. The Evaluate dialog works the same way.

3. Select a plan — see Plans by application.

4. Review the order and click “Submit order & pay”. To change the invoice address for this order only, use the pen icon.

5. Pay — see Paying for your order.

Good to know:

• Creating an order generates a pro forma invoice with a 14-day payment window.

• The subscription period starts on the date your payment is confirmed.

• Payment activates the application and triggers the final invoice.

Renewing a subscription

15 days before your subscription expires, an alert in your Solargis account offers renewal. If you have already created a renewal order but not paid it, the alert takes you to that order instead.

Important: Prospect Enterprise cannot be renewed in the store. Contact our sales team or your Solargis account manager.

1. Click “Renew subscription” in the alert.

2. Select a plan. You can upgrade to a higher plan if one is available.

3. Review the order and click “Submit order & pay”.

4. Pay — see Paying for your order.

Good to know:

• Creating a renewal order starts the new period immediately. The first 5 days are a Grace period, during which you keep access while payment is pending.

• The pro forma invoice is due at the end of the Grace period.

• Pay within the Grace period to get a full 1-year period with no gap in service.

• The final invoice is issued on the first day of the new period.

Topping up Solargis Evaluate SGU

SGU apply to Solargis Evaluate only and are bought separately from the subscription. The store offers a top up automatically when your balance is too low for a service or simulation. You can also top up at any time from the wallet on the Applications/Evaluate page of your account administration.

1. Choose a predefined amount if that fits your requirements.

2. Choose “Custom” if you want a different amount and enter your own. The cost is shown in your preferred currency.

3. Click “Continue”.

4. Review the order and click “Submit order & pay”.

5. Pay — see Paying for your order.

Paying for your order

Payment works the same for every store purchase.

1. Select the payment method (card or bank transfer).

2. Fill in the payment details.

3. Click “Pay”.

For bank transfer, the system shows the payment details, including the payment reference, and lets you download the pro forma invoice.

Important: Always include the payment reference in your bank transfer. Without it, we cannot match the payment to your account.

Billing address

You can correct the street, city, and ZIP code during the purchase. The country and state determine the tax calculation and cannot be changed here — contact our sales team or your Solargis account manager.

When your purchase is delivered

• Card: immediately after the payment is confirmed.

• Bank transfer: automatically once a Solargis administrator confirms the payment has arrived.

To download invoices or pay an outstanding order, see Orders and payments.