In this document
You'll learn how to review the orders placed in your Solargis account, open an order's details to complete an outstanding payment, and download standard or proforma invoices.
The Orders & Payments section of Customer admin keeps a record of everything purchased through your Solargis account, so you can check an order's status, pay for it, or retrieve its invoices.
For the other administration areas, see Account user management, Application subscriptions, Integrations, and API subscriptions, or return to Company account management for an overview.
Prerequisites
An active Solargis account.
Admin rights, for editing purposes.
Opening the company admin
You can access the company admin from the Dashboard or by clicking your name icon and selecting Company admin.
Orders & payments management
System saves all orders placed in the Solargis account and you can review them in the Orders & Payment section in the company admin. Both new and complete orders are available.
The orders page shows order ID, puchased item name, puchase date, order and payment status. If you want to review an existing order, download invoices, or make a payment, go to "Order details" or click the order’s three-dot menu.
Note: Solargis support can also create orders on the customer’s behalf upon agreement. These orders will show up in the orders list as standard orders and you will receive email notification informing you that the orders is ready for payment.
Order details
Order details page lets you:
Review your order.
Pay for your order using the "Pay now" button.
Download invoices (standard or proforma) via buttons at the bottom of the order details.
To purchase application subscriptions or top up SGU, see Solargis store.
