In this document
We will show you where and how to purchase Solargis application subscriptions and how top up your Solargis Units (SGU) for Solargis Evaluate application.
You can use the Solargis store to purchase Solargis application subscriptions or Solargis uints (SGU). You will need SGU to buy services such as additional data or execute simulations in the Solargis Evaluate application.
Prerequisites
Admin access to the Solargis account.
For SGU purchase: An active Solargis Evaluate account and Solargis Evaluate Utility scale subscription.
Purchasing application subscriptions
Prospect subscription
You can purchase or renew Solargis Prospect subscriptions directly from your Solargis account.
Purchasing new Prospect subscription
You can purchase new Solargis Prospect subscription by opening your Solargis account and clicking the Prospect application icon in the account dashboard:
Click the Prospect application icon.
Click the “Subscribe now” button in the popup.
Note: Alternatively, you can trigger the Solargis Prospect application subscription purchase from your company admin/Prospect section. System will also offer it at selected stages when working with Prospect without subscription.
Select the subscription on the new page.
Review the details, agree to the terms and conditions and click “Submit order & pay” button. You will be redirected to the Payment processing page.
After the confirmation, you will be prompted to pay for the subscription. Follow the on-screen instructions to process the payment.
Key points to remember:
Creating an order generates a pro forma invoice with a standard 14-day payment window.
A new subscription period is not created in advance — it is created only when payment is received.
Receiving payment activates the product and triggers the final invoice.
The purchase can be initiated from the Prospect subscription detail page.
Renewing an existing Prospect subscription
When your Prospect subscription is coming to an end, the system will notify you and offer renewal 15 days before current subscription expiration.
Important: We do not offer Solargis Prospect Enterprise subscription renewal via this method. To renew or upgrade to Prospect Enterprise, contact our sales team or your Solargis account manager.
To renew, click the “Renew subscription” in the renewal notification while in your Solargis account.
Select the subscription. You can upgrade to a higher subscription plan if available.
Review the details, agree to the terms and conditions.
Click “Submit order & pay” button. You will be redirected to the Payment processing page.
Key points to remember:
A renewal order can be placed up to 15 days before the subscription ends.
Creating an order immediately creates the new subscription period, with the first 5 days designated as the Grace period.
The pro forma invoice due date coincides with the end of the Grace period.
Receiving payment before the Grace period ends gives the customer a full new 1-year period.
If payment is not received by the end of the Grace period, the new period is cut to the Grace period end date, and consecutive renewal dates are no longer guaranteed.
The final invoice is issued on the first day the new period starts, even if payment was received earlier.
Evaluate subscription
Solargis currently does not offer Evaluate subscriptions purchase/renewal via the Solargis store available on your Solargis account. To purchase/renew Solargis Evaluate, contact our sales team or your Solargis account manager.
Purchasing Solargis Evaluate SGU
The system automatically offers an option to top up your SGU if your balance is low when you try to buy a service or run a simulation in Solargis Evaluate.
To purchase SGU manually at any time, navigate to the wallet within your account administration on the Applications/Evaluate page. The purchase process is the same whether you trigger it manually or it is offered to you when trying to purchase services.
SGU top up process
Choose one of the predefined suggestions calculated based on your subscription plan.
Alternatively, choose “Custom”, and enter a custom SGU amount in the dialog below. The system will also show the cost of the entered SGU in your predefined currency.
Click “Continue” to proceed.
Review the purchase details on the next page and click “Submit order & pay” button. You will be redirected to the Payment processing page.
Payment processing
After you selected your product or SGU amount and reviewed the order details, you will be redirected to the payment processing:
Select the preferred payment method.
Fill in the payment details.
Proceed using the Pay button.
If you choose bank transfer, the system will show you payment details, including the payment reference. linking the payment to your account. The system also provides a button to download a pro forma invoice for your purchase. Available payment methods are listed on the purchase page.
Important: You must include the payment reference when you pay by bank transfer. Failure to do so prevents the system from identifying the payment with your account.
Notes:
The store is operated by Solargis Americas, Solargis APAC, and Solargis s.r.o. legal entities.
The system allows purchases in all currencies supported by the specific merchant.
Downloading invoices
To learn how to donwload invoices or review previouse orders, see Orders & payements documentation.