---
title: "Solargis store"
slug: "solargis-store"
description: "Learn how to purchase Solargis Units for the Evaluate app, including topping up, payment methods, and downloading invoices for your energy simulations."
updated: 2026-11-10T15:26:06Z
published: 2026-11-10T15:26:06Z
canonical: "kb.solargis.com/solargis-store"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.solargis.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Solargis store

**In this document**

You'll learn how to buy or renew a Solargis Prospect or Solargis Evaluate subscription in the Solargis store, which plans each application offers, how to top up Solargis units (SGU) for Evaluate, and how to pay by card or bank transfer.

The purchase and renewal steps are **the same for both applications**. Only the plans, prices, and a few exceptions differ — see [Plans by application](/v1/docs/solargis-store#what-you-can-buy-in-the-solargis-store).

## Prerequisites

- Admin access to your [Solargis account](/v1/docs/creating-solargis-account).
- Self-service purchasing enabled for your company account.
- For an SGU top up: an active Solargis Evaluate Utility scale subscription.

## Plans by application

### Solargis Prospect

- **Plans**: **Basic** and **Professional** are available in the store. You can upgrade to a higher plan when renewing.
- **Enterprise**: not sold or renewed in the store. Use **“Contact us”** on the plan selection page, or [contact our sales team](https://solargis.com/contact-us) or your Solargis account manager.
- **Quote**: use **“Request a quote”** on the plan selection page if you need a quote before buying.

![Solargis Prospect Basic, Professional and Enterprise tiers on the plan selection page in the Solargis store](https://cdn.document360.io/ae2d502f-6c0d-4865-a68e-43ad8da61149/Images/Documentation/image-4EDYRPLT.png?sv=2026-02-06&spr=https&st=2026-11-14T00%3A33%3A03Z&se=2026-11-14T01%3A33%3A03Z&sr=c&sp=r&sig=xP6UzolEA2CFyxsVt9yDkJRg1iEtBRMKNjIykVhFgSQ%3D)

### Solargis Evaluate

- **Plans**: **Utility scale** tier only — **Start**, **Plan 2.4**, and **Plan 3.6**. When renewing, you also see your current higher Utility scale plan.
- **Custom plan**: use **“Contact us”** on the plan selection page to request an individual offer.
- **SGU** are bought separately — see [Topping up Solargis Evaluate SGU](/v1/docs/solargis-store#purchasing-solargis-evaluate-sgu). More in [Evaluate subscription and access status](/v1/docs/subscription-explained).

![Solargis Evaluate Utility scale plans with the Contact us option on the plan selection page in the Solargis store](https://cdn.document360.io/ae2d502f-6c0d-4865-a68e-43ad8da61149/Images/Documentation/image-CLR9X8IE.png?sv=2026-02-06&spr=https&st=2026-11-14T00%3A33%3A03Z&se=2026-11-14T01%3A33%3A03Z&sr=c&sp=r&sig=xP6UzolEA2CFyxsVt9yDkJRg1iEtBRMKNjIykVhFgSQ%3D)

## Buying a new subscription

1. In your account dashboard, click the **Solargis Prospect** or **Solargis Evaluate** tile.
2. Click **“Subscribe now”**. You can also start from the application's page in [account administration](/v1/docs/application-subscriptions-and-tiers) or from an in-app prompt.

![Application tile and Subscribe now dialog in the Solargis account dashboard](https://cdn.document360.io/ae2d502f-6c0d-4865-a68e-43ad8da61149/Images/Documentation/image-OX5KWJ1Y.png?sv=2026-02-06&spr=https&st=2026-11-14T00%3A33%3A03Z&se=2026-11-14T01%3A33%3A03Z&sr=c&sp=r&sig=xP6UzolEA2CFyxsVt9yDkJRg1iEtBRMKNjIykVhFgSQ%3D)

***Example****: Solargis Prospect. The Evaluate dialog works the same way.*

1. **Select a plan** — see [Plans by application](/v1/docs/solargis-store#what-you-can-buy-in-the-solargis-store).
2. **Review the order** and click **“Submit order & pay”**. To change the invoice address for this order only, use the pen icon.

![Order review page with the Submit order and pay button in the Solargis store](https://cdn.document360.io/ae2d502f-6c0d-4865-a68e-43ad8da61149/Images/Documentation/image-FKXCBF3T.png?sv=2026-02-06&spr=https&st=2026-11-14T00%3A33%3A03Z&se=2026-11-14T01%3A33%3A03Z&sr=c&sp=r&sig=xP6UzolEA2CFyxsVt9yDkJRg1iEtBRMKNjIykVhFgSQ%3D)

1. **Pay** — see [Paying for your order](/v1/docs/solargis-store#payment-processing).

> [!TIP]
> **Good to know**:
> 
> - Creating an order generates a pro forma invoice with a 14-day payment window.
> - The subscription period starts on the date your payment is confirmed.
> - Payment activates the application and triggers the final invoice.

## Renewing a subscription

**15 days before** your subscription expires, an alert in your Solargis account offers renewal. If you have already created a renewal order but not paid it, the alert takes you to that order instead.

> [!WARNING]
> **Important**: Prospect Enterprise cannot be renewed in the store. Contact our sales team or your Solargis account manager.

1. Click **“Renew subscription”** in the alert.

![Renewal notification with the Renew subscription button](https://cdn.document360.io/ae2d502f-6c0d-4865-a68e-43ad8da61149/Images/Documentation/image-1784868529007.png?sv=2026-02-06&spr=https&st=2026-11-14T00%3A33%3A03Z&se=2026-11-14T01%3A33%3A03Z&sr=c&sp=r&sig=xP6UzolEA2CFyxsVt9yDkJRg1iEtBRMKNjIykVhFgSQ%3D)

1. **Select a plan**. You can upgrade to a higher plan if one is available.

![Plan selection page during subscription renewal](https://cdn.document360.io/ae2d502f-6c0d-4865-a68e-43ad8da61149/Images/Documentation/image-1784868543126.png?sv=2026-02-06&spr=https&st=2026-11-14T00%3A33%3A03Z&se=2026-11-14T01%3A33%3A03Z&sr=c&sp=r&sig=xP6UzolEA2CFyxsVt9yDkJRg1iEtBRMKNjIykVhFgSQ%3D)

1. **Review the order** and click **“Submit order & pay”**.
2. **Pay** — see [Paying for your order](/v1/docs/solargis-store#payment-processing).

> [!TIP]
> **Good to know**:
> 
> - Creating a renewal order starts the new period immediately. The first 5 days are a **Grace period**, during which you keep access while payment is pending.
> - The pro forma invoice is due at the end of the Grace period.
> - Pay within the Grace period to get a full 1-year period with no gap in service.
> - The final invoice is issued on the first day of the new period.

**If you pay after the Grace period**

- If payment is not received by the end of the Grace period, the new period is cut to the Grace period end date, and consecutive renewal dates are no longer guaranteed.
- A payment that arrives after the Grace period does not activate the subscription automatically. Our team activates it manually once the payment is processed.

## Topping up Solargis Evaluate SGU

SGU apply to **Solargis Evaluate only** and are bought separately from the subscription. The store offers a top up automatically when your balance is too low for a service or simulation. You can also top up at any time from the **wallet** on the **Applications/Evaluate** page of your account administration.

![Evaluate wallet in the account administration](https://cdn.document360.io/ae2d502f-6c0d-4865-a68e-43ad8da61149/Images/Documentation/image-1784868572795.png?sv=2026-02-06&spr=https&st=2026-11-14T00%3A33%3A03Z&se=2026-11-14T01%3A33%3A03Z&sr=c&sp=r&sig=xP6UzolEA2CFyxsVt9yDkJRg1iEtBRMKNjIykVhFgSQ%3D)

1. Choose a predefined amount if that fits your requirements.
2. Choose **“Custom”** if you want a different amount and enter your own. The cost is shown in your preferred currency.
3. Click **“Continue”**.

![SGU amount selection with predefined and custom options](https://cdn.document360.io/ae2d502f-6c0d-4865-a68e-43ad8da61149/Images/Documentation/image-1784868586731.png?sv=2026-02-06&spr=https&st=2026-11-14T00%3A33%3A03Z&se=2026-11-14T01%3A33%3A03Z&sr=c&sp=r&sig=xP6UzolEA2CFyxsVt9yDkJRg1iEtBRMKNjIykVhFgSQ%3D)

1. **Review the order** and click **“Submit order & pay”**.
2. **Pay** — see [Paying for your order](/v1/docs/solargis-store#payment-processing).

## Paying for your order

Payment works the same for every store purchase.

1. Select the **payment method** (card or bank transfer).
2. Fill in the **payment details**.
3. Click **“Pay”**.

![Payment method selection and payment details](https://cdn.document360.io/ae2d502f-6c0d-4865-a68e-43ad8da61149/Images/Documentation/image-1784868609780.png?sv=2026-02-06&spr=https&st=2026-11-14T00%3A33%3A03Z&se=2026-11-14T01%3A33%3A03Z&sr=c&sp=r&sig=xP6UzolEA2CFyxsVt9yDkJRg1iEtBRMKNjIykVhFgSQ%3D)

For **bank transfer**, the system shows the payment details, including the **payment reference**, and lets you download the pro forma invoice.

> [!WARNING]
> **Important**: Always include the payment reference in your bank transfer. Without it, we cannot match the payment to your account.

### Billing address

You can correct the street, city, and ZIP code during the purchase. The **country** and **state** determine the tax calculation and cannot be changed here — contact our sales team or your Solargis account manager.

### When your purchase is delivered

- **Card**: immediately after the payment is confirmed.
- **Bank transfer**: automatically once a Solargis administrator confirms the payment has arrived.

To download invoices or pay an outstanding order, see [Orders and payments](/v1/docs/orders-and-payments).

**More details**

- The store is operated by Solargis Americas, Solargis APAC, and Solargis s.r.o. legal entities.
- You can pay in all currencies supported by the specific merchant.