---
title: "Account user management"
slug: "account-user-management"
updated: 2026-10-06T08:58:00Z
published: 2026-10-06T08:58:00Z
canonical: "kb.solargis.com/account-user-management"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.solargis.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Account user management

**In this document**

You'll learn how to manage the users of your company account: assigning admin or regular roles, activating and suspending users, inviting one or more new users by email address, and resending invitations before they expire.

The **Users** section of Customer admin is where you invite people to your company account, set what they are allowed to do, and withdraw their access when needed.

For the other administration areas, see [Application subscriptions](/v1/docs/application-subscriptions-and-tiers), [Integrations](/v1/docs/account-integrations), [API subscriptions](/v1/docs/account-api-subscriptions), and [Orders and payments](/v1/docs/orders-and-payments), or return to [Company account management](/v1/docs/company-account-and-user-management) for an overview.

## Prerequisites

- An active Solargis account.
- Admin rights, for editing purposes.

## Opening the company admin

You can access the company admin from the **Dashboard** or by clicking your name icon and selecting **Company admin**.

![](https://cdn.document360.io/ae2d502f-6c0d-4865-a68e-43ad8da61149/Images/Documentation/image-2FN4HJPY.png?sv=2026-02-06&spr=https&st=2026-10-16T21%3A24%3A30Z&se=2026-10-16T22%3A24%3A30Z&sr=c&sp=r&sig=cX39gQ77W5v7GOBLniwaSegRpsNCDuIwg8MlXMRduYg%3D)

## User management

You can manage users in the **Users** section of the company admin. You can **assign roles** to users (admin or regular) to establish the user's access privileges. Additionally, you can **activate or suspend a user** when required. Suspending a user can be helpful if you want to withdraw access to the system temporarily.

![](https://cdn.document360.io/ae2d502f-6c0d-4865-a68e-43ad8da61149/Images/Documentation/image-1Z04U5TJ.png?sv=2026-02-06&spr=https&st=2026-10-16T21%3A24%3A30Z&se=2026-10-16T22%3A24%3A30Z&sr=c&sp=r&sig=cX39gQ77W5v7GOBLniwaSegRpsNCDuIwg8MlXMRduYg%3D)

## Inviting a new user

You can invite new users using the **"Invite a user"** button. The invitation is executed using the user's email address, and you can invite multiple users at once.

1. Enter the user's **email address (addresses)**. You can invite multiple users at once.
2. Select the user's role (regular/admin).
3. If required, select the **apps** you wish the user to gain access to and click the "Send invite" button to invite the user/users.

> [!WARNING]
> **Important**: Invitation is valid for **7 days**. You can resend invitations during this period. Once the period expires, the invitation will be canceled and you won't be able to resend the invitation anymore.

![](https://cdn.document360.io/ae2d502f-6c0d-4865-a68e-43ad8da61149/Images/Documentation/image-VWCBT1RH.png?sv=2026-02-06&spr=https&st=2026-10-16T21%3A24%3A30Z&se=2026-10-16T22%3A24%3A30Z&sr=c&sp=r&sig=cX39gQ77W5v7GOBLniwaSegRpsNCDuIwg8MlXMRduYg%3D)

> [!TIP]
> **Note**: Invited users will receive an activation email outlining the steps to create an account. Once the user creates the account, the email address will appear in the user's list and become active.

### Resending the invitation

If you want to remind users they have been invited to your company, you can **resend the invitations**. You can track pending invitations at the bottom of the Users page. It provides information about the validity of the current invitation and a **"Resend" button** to resend the invitation. You can do this within 7 days from the initial invitation.

![](https://cdn.document360.io/ae2d502f-6c0d-4865-a68e-43ad8da61149/Images/Documentation/image-RKB50X36.png?sv=2026-02-06&spr=https&st=2026-10-16T21%3A24%3A30Z&se=2026-10-16T22%3A24%3A30Z&sr=c&sp=r&sig=cX39gQ77W5v7GOBLniwaSegRpsNCDuIwg8MlXMRduYg%3D)